Contact
Who to write to.
Six addresses, read by people. Attempt is in beta and small: expect a human reply rather than a ticket number, and expect it to take a day or two rather than minutes.
- team@attemptpl.comGeneral, press, legal and trust
- The default. Partnerships, press, copyright and intellectual property notices, legal correspondence, and anything that does not obviously belong elsewhere.
- coaches@attemptpl.comCoaches
- Listing a coaching business, fixing a profile, plan questions, and anything about applications or reviews on a coach page.
- gyms@attemptpl.comGyms
- Adding a gym, getting a code for one, correcting the details on a listing, or asking for a listing to be removed.
- meets@attemptpl.comMeets and federations
- Listing a competition, running one on MeetOS, results corrections, and federation enquiries.
- support@attemptpl.comAccount support
- Sign-in trouble, data that looks wrong on your own account, deleting your account, and bug reports. This is the address to use if you are stuck.
- no-reply@attemptpl.comAutomated sender (outbound only)
- Two automated messages come from here: the password reset link you ask for, and the six-digit code that verifies a new account. Nothing else does, and nothing from this address will ever ask you for a password. Replies go to support@attemptpl.com.
Reporting something on a page
If a profile, gym, meet or review is wrong, impersonates someone, or should not be here, use the report form rather than email. It records the page you are looking at, which saves a round trip. Copyright and intellectual property notices have their own process on the copyright page.
What Attempt does not do
Attempt sends two emails and no others: a password reset link when you ask for one, and a six-digit code when you make an account with an email and password. There is no newsletter, no marketing list, and no automated notification by email — notifications live inside the product as rows you read when you sign in. Any other message claiming to be from Attempt is not from Attempt.